Junior Virtual Reality Technician/Operator

We are seeking a motivated and enthusiastic Junior Virtual Reality Technician/Operator resident in Hamilton (Ontario) to join our dynamic team in Canada and help us maintain excellence in our VR operations.

Responsibilities

As a Junior Virtual Reality Technician/Operator, you will work full time playing a crucial role in the daily operations and maintenance of our state-of-the-art VR room located at McMaster Innovation Park (Hamilton). This entry-level position is ideal for someone looking to kickstart his/her career in the exciting world of VR. When not maintaining the room, you will also be responsible for working on low-code VR content creation (programming experience not required), to help build engaging examples of experiences that can be demoed in the room.

Key Responsibilities:

• Operate and maintain VR equipment, including headsets, controllers, hotspots and computers, ensuring all components are functioning optimally.
• Assist in setting up VR rooms for various activities and events, ensuring a smooth and immersive experience for users.
• Perform routine checks and troubleshooting to resolve any technical issues promptly.
• Collaborate with the content team to create and update VR content using our low-code platform VIROO and Unity authoring tools.
• Provide technical support and guidance to users, ensuring they have a positive and safe VR experience.
• Maintain detailed logs of equipment usage, maintenance, and any issues encountered.
• Stay updated with the latest VR technology trends and advancements to bring innovative ideas to the team.

Requirements

• A passion for Virtual Reality and a keen interest in emerging technologies.
• Basic knowledge of VR systems and equipment.
• Strong problem-solving skills and the ability to troubleshoot technical issues.
• Excellent communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• Willingness to learn and adapt in a fast-paced, dynamic environment.

Preferred Qualifications:

• Experience with VR systems.
• Basic understanding of computer hardware and software.
• Customer service experience.

Desirable

• Experience/Familiarity with VR systems and/or content creation, with low-code platforms and tools for content creation, like Unity, is a plus.
• A work permit or Canadian resident.
• Canadian driving license.

We offer

• Competitive salary and benefits package.
• An opportunity to work with a passionate and innovative team.
• Hands-on experience with cutting-edge VR technology.
• Career growth and development opportunities within the company.
• A supportive and inclusive work environment.